What information do we collect?
In general, you can use this Website without giving us any information. However, additional services may be available if we have certain information about you. We may collect the following information: -account registration information including your name, telephone number, postal address and email address; -billing information, transaction and credit card information (should you make a purchase with us); -if you contact us, we may keep a record of that correspondence; and -information regarding your personal or professional interests, demographics, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services.
What do we do with the information we collect?
We use this information to provide you with a better service, and in particular for the following reasons: -internal record keeping; -to improve our products and services; -to communicate with you by email, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase or other matters regarding transactions between us or your customer relationship with us; -to communicate with you with regard to your SnapdragonHome.com account; -to communicate with you with regard to your Snapdragon Affiliate account; -if you have purchased a product or requested a catalogue from us, you will be placed on the SnapdragonHome.com mailing list and will receive periodic mailings by post from us (if you do not wish to receive a catalogue and/or periodic mailings by post please contact our customer services department via our Contact Us page to let us know and you will be removed from our mailing list); -to contact you by email, telephone, SMS, MMS or post according to your preferences, in order to share information with you about our products, services and events that may be of interest to you; -to contact you for market research purposes, if you have not objected to such use. Please note that you can object to the use of your data for market research purposes at any time. To do so please contact our customer services department via our Contact Us page.
As above, we would like to provide you with information about new products, promotions, special offers and other information, which we think you may find interesting. Where you have consented to us doing so, we may send you such information by postal mail and telephone, unless you have registered with the appropriate Preference Service. If you purchase a product from us we may retain your address for future mailings. If you do not want your information used for direct marketing purposes at any time, please contact our customer services department via our Contact Us page to let us know and we will not send you any direct marketing.
We would also like to provide you with the information above by email. However, we appreciate that email "spam" has become a problem in recent years. If you are a customer or you have previously asked us for information on our products: We may contact you regarding your purchase or other matters regarding transactions between us or your customer relationship with us, or send you information on our range of products by email, unless you have asked us not to do so; and we may also use your email address to share information about our products, services and events that may be of interest to you by way of SnapdragonHome.com informational emails, unless you have asked us not to do so. Otherwise, when you provide us with personal information, we will ask you whether you would like us to send you SnapdragonHome.com informational emails. If you decide at any time that you no longer wish to receive marketing emails from us, please click on the unsubscribe link in the email. Alternatively, you may at any time contact our customer services department via our Contact Us page.
Who do we share this information with?
How to get copies of or amend the information we have collected?
You may request details of personal information which we hold about you under the applicable data protection legislation. If you would like a copy of the information held on you please contact our customer services department via our Contact Us page. If you think any information we have about you is incorrect or incomplete, or you wish to have your details removed from our contact database please contact our customer services department via our Contact Us page. We will correct or update any information as soon as possible.
Security and storage
We may link to other websites which are not within our control. When we do this, we will try and make it as clear as possible that you are leaving our Website. We are not responsible for these websites in any way. Once you have left our Website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.