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About Snapdragon Home
Snapdragon Home is an online retailer bringing fabulous home decor and furniture items, like this DECORATIVE METAL SCOOP to market. The product selections and daily business operations are managed by a family spanning three generations, all with a background in interior design, global product sourcing and digital technologies.
Each item featured on the site is hand-selected by the co-owners with an eye toward quality and style. Unique shopping strategies feature the Snapdragon Home Decorator Bundles with value pricing, and limited stock levels for brisk rotation of product offerings.
Snapdragon Home products are sourced from both domestic and global manufacturers. The team manages daily operations from two east coast locations, with warehouses and shipping distribution centers located across the U.S.
Orders are processed in 7 to 10 business days. Shipping times vary based on your location and distance from the originating warehouse.
Depending on the size and weight of DECORATIVE METAL SCOOP, your order may be shipped via US Postal Service, UPS Ground, FedEx Ground, or by freight carrier for larger furniture items. We will select the best method based on the dimensions, and shipping address to minimize our shipping costs. Freight items are shipped as curbside delivery only. All orders are shipped using our flat rate tiered shipping, never costing more than $25.
In some cases DECORATIVE METAL SCOOP may be shipped directly from our supplier's warehouse here in the United States to expedite delivery. If you have ordered multiple items, please be aware you may receive your complete order in more than one shipment.
If there is visible damage to the packaging, immediate inspection of the item(s) must be done before signing and accepting the parcel. An exception must be stated on the shipper's bill of lading at time of delivery. If a signature is not required at time of delivery, any damage must be reported to Snapdragon Home via email within 24 hours of delivery per the tracking history. Please provide a photograph of the damaged packaging and the item's damage so we can open a claim with the shipper. Depending on the circumstances, Snapdragon Home, at its sole discretion, will determine if a refund or replacement will be provided upon conclusion of the claim investigation.
Incorrect Item Received
If your shipment includes items you did not order, please contact Snapdragon Home through the Contact Us page, or email SnapdragonHome.com at corporate@SnapdragonHome.com within 24 hours of receiving the item and we will determine the best method for exchanging or replacing the item.
Items Lost in Shipping
When your order is shipped you will receive a notice which includes a tracking number for your shipment. You can view the shipping progress on the shipper's website using your tracking number. Once the tracking detail shows your shipment has been delivered, we consider the order as being received; no claims of loss will be accepted once delivered.